Privacy Policy

Introduction

Prominent Kitchens and Joinery Pty Ltd (ABN 73 646 120 014) (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Principles under the Privacy Act 1988.

1. Collection of Personal Information

We may collect personal information from you in various ways, including but not limited to when you:

• Visit our website
• Contact us via phone, email, or in person
• Engage our services
• Provide feedback or submit a query

The types of personal information we may collect include:

• Name
• Contact details (address, phone number, email address)
• Payment information
• Details about your project or enquiry

2. Use of Personal Information

We use your personal information for the following purposes:

• To provide and manage our services
• To communicate with you regarding your project or enquiry
• To process payments and manage accounts
• To improve our services and customer experience
• To send promotional materials and updates (with your consent)
• To comply with legal obligations

3. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to others. However, we may disclose your personal information to:

• Our employees, contractors, and affiliated organizations who need the information to assist us in providing our services
• Third-party service providers who assist us in operating our business (e.g., payment processors, IT service providers)
• Legal and regulatory authorities as required by law

4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.

5. Access to and Correction of Personal Information

You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, incomplete, or outdated. To do so, please contact us using the contact details provided below.

6. Cookies and Website Analytics

Our website may use cookies to enhance your user experience. Cookies are small data files stored on your device that help us analyse website traffic and improve our site. You can choose to accept or decline cookies through your browser settings.

We may also use third-party services (such as Google Analytics) to collect and analyse anonymous data about website usage. This information helps us understand how our website is used and improve its functionality.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Prominent Kitchens and Joinery Pty Ltd
ABN: 73 646 120 014
Unit 13/5 Lyn Parade, Prestons NSW 2170
02 8750 4186
info@prominentkitchens.com.au